- Powerful VoIP communication solution for modern companies
- Flexible and scalable IP telephone system with unified communications functions
- Future-proof VoIP platform with simple administration and integration
- Efficient business communication with telephony, chat and web conferencing
- Dell EMC™-based hardware for maximum stability and performance
FEATURES
Description
Sangoma Switchvox – The smart VoIP communication platform for companies
Sangoma Switchvox is more than just a VoIP telephone system – it is a complete unified communications solution that combines telephony, fax, chat and web conferencing in a single platform. By integrating with Sangoma D-Series IP phones, small and medium-sized businesses get a powerful system that enables intuitive and efficient communication. With call queues, presence indicators and direct access to all relevant applications, Switchvox increases productivity and ensures seamless communication – whether in the office or for remote workers.
Scalable on-premise VoIP telephone systems for companies
The Switchvox appliances offer a powerful and flexible VoIP solution for companies of all sizes. Thanks to a quad-core processor, SSD storage and the full range of UC features, all business communication requirements can be efficiently mapped on a single server.
The best thing about it: Is your company growing? No problem! Switchvox enables a seamless upgrade to larger systems without having to purchase new software licenses.
Compare the Switchvox models and find the perfect appliance for your business needs.
Switchvox appliances – Strong performance with Dell EMC™ hardware
The E525, E535 and E545 models are based on powerful Dell EMC™ hardware that offers additional benefits for business operations. Next Business Day Parts and On-Site Service ensures that spare parts are on site the next business day and a technician can be called out if required. The E535 and E545 models also feature the integrated Dell Remote Access Controller 8 (iDRAC8) Enterprise with Lifecycle Controller, which enables optimized system management and increased security.
Sangoma Switchvox simplifies business communication with a user-friendly web-based interface that enables centralized control of all communication channels. Companies benefit from an all-in-one solution that integrates not only telephony but also modern communication tools such as chat and video conferencing. The platform is ideal for hybrid working models and offers a secure connection for remote employees who can access the system via mobile devices or VPN.
Switchvox provides companies with a reliable, scalable and future-proof VoIP solution that optimizes their communication processes and saves costs in the long term.
Specifications
| Product: Sangoma Switchvox | |
|---|---|
| FEATURES | |
| Call Management | Hold (Queue with message and/or music) Call transfer (incoming or active) 3-person conferences Call parking (Allows any extension to accept the call) Intercom / Paging Switchboard Features My Calls Widget (1-click call features) Call pick-up |
| Collaboration | Text Chat Features Video Chat Features Virtual conference rooms Screensharing (Desktop for other users or participants) Multimedia Chat SMS Support (requires SIPStation SIP Trunking Service) |
| Mobility | Switchvox Mobile Softphone Switchvox Desktop Softphone Switchvox Mobile Chat App Call Control Choose your connection: Wi-Fi, LTE, 4G or 3G Change status of Switchvox Mobile and Desktop Softphones Users can have up to 5 phones (including the softphone application) connected to their extension Pass Extension Caller ID on Mobile Calls |
| Call Management | Acknowledge Call Call Forward Call Cascade (Program calls to ring your phones one at a time in an attempt to find you) Find me, follow me (Allow calls to find you by ringing multiple phones, all at once or in a customized sequence) Imcoming Call Options IVR Maintain Caller ID Notifications Outgoing Caller ID Control Personal Call Rules Send to Voicemail Attach Status to Call Rules |
| Voicemail / Messaging | Blast Voicemail Groups Custom Voicemail Greetings Unified Mailboxes Voicemail-to-Email Visual Voicemail Voicemail for Every User Voicemail Widget |
| Apps & Integration | Microsoft Teams Salesforce.com Zendesk® Firefox Chrome Google Maps Outlook |
| Additional Features | Contact Center Call Training Web-based Management Reportings and Call Logs |
Ordering information
| Switchvox E510 | Switchvox E525 | Switchvox E535 | Switchvox E545 | |
|---|---|---|---|---|
| SYSTEM | ||||
| Phones | 150 | 400 | 700 | 1000 |
| Concurrent Calls[1] | 50 | 100 | 200 | 200 |
| Storage | SSD | SSD | SSD | Mirrored SSD |
| Integrated Dell Remote Access mit Lifecycle Controller (iDRAC) | – | – | iDRAC8 Enterprise | iDRAC8 Enterprise |
| ENVIRONMENTAL | ||||
| Power Supply | External Wall 65W |
Internal 300W |
Internal 250W |
Internal redundant 350W |
| Operating Temperature | 0° ~ 50°C | 5° ~ 35°C | 10° ~ 35°C | 10° ~ 35°C |
| Dimensions (D x W x H) | 127 x 127 x 50mm | 292 x 94 x 290mm | 495 x 483 x 43mm | 610 x 483 x 43mm |
| Package Weight | 1.5kg | 6.8kg | 10.9kg | 17.2kg |
| Mounting | Wallmount bracket | Rackmount with shelf (sold separately) |
1U Rackmount | 1U Rackmount |
[1] Each conference call participant is considered one concurrent call. If your organization wishes to use the call recording function for a large percentage of concurrent calls (~40%), you should
purchase the next highest level appliance based upon concurrent call limits (ex. move from the E535 to the E545) for best performance.
